Artist 360 Help Center

Artist 360 is the platform where artists and their teams sell merch, stream live, and get paid. This help center walks you through every feature in Creator Studio, from your first artwork upload to your first payout — whether you’re a solo artist, a band, a label, a manager, an agent, or a marketer running campaigns on a creator’s behalf.

New to Artist 360? Start here

The First 15 Minutes guide walks you through setting up your storefront, uploading your first artwork, and making your first product. Start there if this is your first time signing in.

Explore by Topic

Getting Started

Set up your account, brand your storefront, and ship your first product. Open the guide →

Your Storefront

Branding, logos, social links, custom domain, and shipping presets. Customize your store →

Artwork

Upload files, meet the file requirements, and use the Product Designer. Upload artwork →

Products

Create products with the wizard, add variants, organize with collections. Build products →

Orders

View orders, create shipping labels, handle returns and refunds. Fulfill orders →

Streaming

Schedule streams, run ticketed broadcasts, simulcast, manage chat and VOD. Go live →

Payments & Payouts

How you get paid, platform fees, payout methods and schedules. Manage payouts →

Team

Invite team members, set roles, and switch between creator accounts. Manage your team →

Who Uses Creator Studio

The Creator Portal is used by a mix of artists and the people who support them. Pick the role that fits your day-to-day.

Role	Who It’s For	What You’ll Learn
Solo Artist	Independent musicians running their own store end to end	Brand setup, artwork, products, streaming, payouts, troubleshooting
Band	A group sharing a single Creator account across members	Team roles, shared access, coordinating merch drops and streams
Label / Label Content Manager	Labels running stores for one or more artists on their roster	Switching creator accounts, bulk product setup, approvals, royalty splits
Artist Manager / Agent	People administering a client’s store	Scoped permissions, order visibility, payouts and finances, campaign coordination
Marketer	In-house or contracted marketers running merch and release campaigns	Storefront branding, collections, stream ticketing, going-live checklist
Team Member (Owner, Manager, Editor, Analyst, Store Admin)	Anyone with scoped portal access	Role permissions, daily workflows, what each role can and can’t do

Troubleshooting & Support

Something not working the way you expect? The Troubleshooting section covers the most common issues and how to fix them, including artwork upload problems, product rejections, payout delays, and stream hiccups. If you can’t find your answer, reach out to support from your Creator Studio.

Quick Reference

• Glossary — Plain-language definitions for every term you’ll see in Creator Studio
• Common Questions — The questions creators ask most often
• What’s New — Release notes and what’s coming next
• Getting Started — Go-live checklist for new creators