The Creator help center is for anyone working inside the Artist 360 Creator Portal. That includes solo artists and bands running their own stores, labels managing rosters, artist managers and agents administering a client’s account, marketers running drops and campaigns, and team members with scoped access.
Getting Started
Section What it covers Getting Started First-time setup, branding, first artwork, first product, team invites, go-live checklist Your Storefront Branding, accent color, subdomain, custom domain, shipping presets, policies Artwork Uploading, file requirements, review, library, Product Designer, rejections Products Product Wizard, base products, variants, pricing, collections, status lifecycle Orders Lifecycle, fulfillment, shipping labels, returns, refunds, exports Streaming Scheduling, channels, simulcast, tickets, VOD, series, live chat, analytics Payments & Payouts How you get paid, fees and royalties, payout methods and schedules Team Roles, invites, switching accounts, removing access Account & Security Account settings, login, 2FA, notifications, privacy Troubleshooting Artwork, product, payment, payout, stream, login fixes What’s New Release notes, upcoming features, feature requests
Glossary Common Questions
Role Day-to-day Solo Artist Running the whole store yourself Band Sharing a single Creator account across members Label / Label Content Manager Running stores for artists on your roster Artist Manager / Agent Administering a client’s store Marketer Running merch drops and release campaigns on a Creator’s behalf Team Member Working inside the portal with scoped permissions (Owner, Manager, Editor, Analyst, Store Admin)
